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Krakow ranked world's no. 1 emerging location for outsourcing


Krakow has moved to first place in a global ranking of top 50 emerging destinations for outsourcing/offshoring investment prepared by outsourcing media company Global Services and investment advisory firm Tholons.

The Polish city advanced from fourth place in 2009, leaving behind such cities as Beijing, Buenos Aires, Cairo and Sao Paulo, which complement this year’s top five. The second highest-ranking Central and Eastern Europe city is Prague in 12th, followed by Budapest in 17th. Warsaw came 28th, same as last year, overtaken also by St. Petersburg (23rd) and Brno (24th). Bucharest came 33rd and Moscow, 36th.

Meanwhile, Wroclaw was ranked 24th in a separate league table of the world's top 40 "aspiring" locations.

With its large pool of engineering and science talent, Krakow has emerged as a major business process outsourcing hub in recent years, with more than 50 BPO and shared service firms employing approx. 16,000 staff. It is home to BPO facilities of such global firms as Capgemini, Google, IBM or Microsoft.

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