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Scandinavian outsourcing group expanding Gdansk centre


Transcom Worldwide, a global outsourced service provider, plans to hire a further 150 staff for its recently-opened contact centre in Gdansk to handle new contracts for foreign customers, Marek Szul, Contact Centre Manager at Transcom Worldwide Poland, said.

The Scandinavian company has so far taken on 200 employees since opening the Gdansk office, its third location in Poland, in May. It is now looking to recruit almost as many people with a fluent command of German, and new projects are in the pipeline for French, Norwegian and Swedish clients, Mr. Szul revealed.

In Poland Transcom has centres in Olsztyn, Gdansk and Wroclaw. They provide customer and credit management services to banks and telecommunications companies.

Stockholm-listed Transcom has 75 contact centre operations in 27 countries and employs 24,500 agents and advisors.

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