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UK’s Serco to recruit 450 additional staff for Krakow centre


Serco, a London-listed outsourced services group, plans to hire 400-450 new workers for its centre in Krakow by the end of 2012 to handle new contracts, Puls Biznesu reported. The planned expansion will increase the Polish unit’s workforce by over 60%, from 270 at the moment.

Most of the new employees (250) will provide flight scheduling and booking assistance to the customers of easyJet, the low-cost carrier, with whom Serco has recently signed a three-year contract.

The company is looking to hire people with a mastery of French, German, Italian, or Spanish and at least a very good command of English.

Serco’s more than 100,000 employees deliver mission-critical services to government and private clients in over 30 countries. The Polish centre serves customers from the tourism sector.

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