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Xerox to scale up presence in Poland


Xerox, the US business process and document management group, is expanding in Poland. The company has set itself a target of becoming a top three provider of IT outsourcing services in the country by the end of the year, Kinga Piecuch, executive board member at Xerox Polska, told Rzeczpospolita. Xerox sees big growth potential in the Polish BPO market, not least because of growing demand from the country’s small and medium enterprises. The US firm expects its sales revenues in the country to surge by 30% this year. At present the greatest demand for its services comes from the telecommunications and banking sectors.

The comments chime in with a recent study by Millward Brown SMG/KRC for the Outsourcing Institute, which calculates that the Polish market for BPO services (taking into account only services provided to clients in Poland) is worth PLN 3.96bn (approx. €1bn) and that it is poised to grow at stable, double-digit percentage rates in the years ahead.

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