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Heineken’s Grupa Zywiec to open service centre in Katowice


Grupa Zywiec, the Polish subsidiary of Heineken, the world’s third-biggest brewer, will open a customer service centre in Katowice, in a project worth over PLN 10m (approx. €2.5m). The facility will be responsible for winning and handling orders from more than 80,000 stores across the country. It will employ more than 250 people.

The company selected Katowice due to a combination of abundant supply of educated workers, good transport links and ICT and office infrastructure, and relatively low costs and short time required to launch the centre.

Katowice hopes that the project encourage more companies to locate service centres in the area.

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